Supplier Integrations and Payments
Stockr includes connectors for Turn14, Motor State, and Parts Authority / IMC. Access depends on the credentials and account permissions issued by the supplier. Begin with supplier setup and a reviewed PO draft.
Configure the connection
Section titled “Configure the connection”On the supplier form, choose Integration Type → API, select the connector, and enter the required fields. Save credentials separately for each Shopify store. Review shipping, payment, destination, and Part # values before ordering.
| Connector | Credential and configuration fields | PO Part # |
|---|---|---|
| Turn14 | Client ID, client secret, warehouse ID, optional fallback phone | Turn14 item ID |
| Motor State | API key, shipping method, payment method, optional default card | Motor State vendor part number |
| Parts Authority / IMC | Username, password, account number and other account-specific order settings | LINECODE_PARTNUMBER |
Confirm account-specific defaults with your supplier and the Stockr team. A Shopify SKU is not necessarily the identifier accepted by the supplier.
Motor State cards and Refresh cards
Section titled “Motor State cards and Refresh cards”Motor State’s Default card dropdown loads the saved cards returned by the connected account. Select a real card from that list; entering an arbitrary four digits in a local payment record does not create a card at Motor State.
- Add, remove, or update the card through Motor State’s account process.
- Open the Motor State supplier configuration in Stockr.
- Click Refresh cards.
- Select the intended card and save.
Stockr preserves the previous selection during refresh. If the card is no longer returned, the selection is flagged instead of being silently replaced. Stockr validates configured cards when saving and before new order submission.
No default — select a card on each PO uses the PO’s selected account reference. That reference must still match an available Motor State card. A failed card lookup needs a successful refresh before retrying; it is not a reason to enter placeholder digits.
Turn14 shipments, payments, and invoice costs
Section titled “Turn14 shipments, payments, and invoice costs”These are separate workflows:
| Workflow | Current behavior |
|---|---|
| Shipment synchronization | Available when enabled for the store/supplier. Eligible open POs are checked periodically; direct-to-customer tracking can update the matching Shopify fulfillment. Office-bound tracking stays on the PO. |
| Supplier payment synchronization | Available when configured. It reads supplier invoice/payment evidence and marks a PO paid only after the required invoices are verified settled. It never charges a card or bank account. |
| Invoice cost reconciliation | Preview. Invoice checks are available, but applying costs, automatic cost reconciliation, and PO closure through this feature remain paused. |
Shipment polling is periodic, not real time. Turn14’s scheduled checks are at least 12 hours apart and stop once all items ship. Shipping, supplier payment status, and invoice-cost approval do not imply one another.
Shopify customer payment capture is a separate optional automation action. It is not the same as checking whether a supplier invoice has been paid.
Parts Authority / IMC credential handling
Section titled “Parts Authority / IMC credential handling”Stockr encrypts secret credential fields in the application database. However, the current IMC connector uses a legacy HTTP request containing its credentials. That connection does not encrypt the supplier-bound request in transit. Database encryption does not resolve this transport limitation.
The Stockr team is reviewing authenticated HTTPS compatibility before changing the connector. An HTTPS response from the supplier’s host alone does not verify that ordering works over HTTPS. Do not switch endpoints or retry an uncertain order as an experiment.
Treat supplier configuration exports and diagnostic payloads as sensitive. Do not paste credentials, full request URLs, or unredacted supplier responses into support messages. Use the normal support route to arrange a reviewed connection.
Submission and cancellation
Section titled “Submission and cancellation”Order via… queues a supplier submission. Check the PO’s API activity and supplier confirmation before taking another action. Stockr guards accepted orders against duplicate submission; a queue delay or network timeout must not be treated as proof that the supplier received nothing.
Cancelling or archiving a Stockr PO does not cancel an accepted supplier order. Confirm cancellation with the supplier before making a replacement. See order troubleshooting and shared accounts across stores.