Stock Counts
Open Inventory Counts → New Count, name the count, and select one Shopify location. Each count belongs to a single location.
Add and count items
Section titled “Add and count items”Add items by search, barcode scan, vendor selection, or the supported CSV import. A physical count can use Scan Mode, a compatible camera, or Open Mobile Scanner. See scanning.
The count shows expected quantity, counted quantity, and difference. A blank counted value means uncounted; it is different from an explicit zero. Review which items you have actually counted before applying changes.
CSV import uses a required sku column and optional counted_qty column.
Use non-negative whole numbers; see the
CSV guide for limits and duplicate handling.
Apply the count
Section titled “Apply the count”- Save and review counted quantities and differences.
- Confirm the correct store and location.
- Select Update Inventory and review the confirmation.
- Apply the update, inspect the result, and verify Shopify inventory.
Counting and importing rows do not by themselves apply Shopify inventory changes. Applying a count is a real inventory action and is blocked where the installation or location is not eligible.
If an update reports an error, reload the count and check Shopify before repeating it. Do not assume a failed screen means no changes were recorded.
Count records
Section titled “Count records”Use Export CSV on a count to retain its items, and Print for a working copy. Completed counts remain available for review. These records can help investigate receiving errors or recurring discrepancies; they are not a guaranteed automatic rollback.