Installation

Stockr access currently starts with a guided pilot. Request access to confirm your store, supplier integrations, and installation path. A public Shopify App Store listing is not currently advertised here.

Before installation

Have a Shopify administrator who can install apps available. Confirm the target store before authorizing: each store needs its own installation, even when several stores belong to the same Shopify Plus organization.

Prepare company details, physical receiving locations, supplier contacts, and the credentials issued by each supplier. Enter secrets only into the app’s credential fields; do not put them in a support form or email.

Install and open Stockr

1. Use the installation path provided for your pilot.
2. Check the store name on Shopify’s authorization screen.
3. Review the permissions Shopify presents and authorize installation.
4. Open Stockr from Apps in that store’s Shopify Admin.
5. Follow the setup checklist.

Stockr verifies the store connection and registers webhooks. A new installation starts with external actions disabled. There is no automatic complete catalog backfill and no self-service switch that makes a new store operational.

Permissions and history

Stockr uses product, inventory, order, customer, location, fulfillment, and merchant-managed fulfillment-order access for its workflows. Inventory writes support receiving, adjustments, counts, and transfers. Order and fulfillment writes support configured procurement and fulfillment workflows. Customer reads support customer selection and order handling.

The consent screen is the source of truth for your installation’s permissions. Access to older orders is separate from selecting a long forecasting window: without extended order access, Shopify’s normal order-history limit applies. An authorization error needs a permission review, not repeated inventory or order submissions.

Uninstalling and reinstalling

Use Shopify Admin’s Settings → Apps and sales channels to remove the app. Before uninstalling, save the supported exports and documents you need, and reconcile any pending supplier orders.

Caution

After Shopify confirms uninstall, Stockr disables the installation and removes its operational data and stored files. There is no 30-day restoration window. Minimal installation and supplier-reference records remain to reject old work and avoid reusing supplier order references. Uninstalling does not cancel orders already placed with a supplier.

A reinstall starts in setup mode. Enter credentials and review configuration again. Old label and mobile scanner links no longer work; generate fresh links from the new installation. See troubleshooting.