Receiving Inventory

Manual PO receiving records a delivery against an eligible non-dropship PO. It is available for Sent, Shipped, and Partial orders. Imported Stocky POs are read-only and must be reviewed and duplicated as a local PO before operational receiving.

Before receiving

Confirm the supplier delivery, exact items, and actual quantities. Check the PO’s receiving location and inventory mapping for each SKU. Standard inbound receiving must use a physical location rather than a virtual supplier-stock location.

The PO’s shipping address is not enough to determine where Shopify stock should change. Verify the receiving location separately.

Record the delivery

1. Open the PO and review quantities already received.
2. Select Receive Items, or use Scan where appropriate.
3. Enter only the additional quantity in this delivery.
4. Leave undelivered items unreceived.
5. Submit, then reload the PO and inspect the recorded quantities.

Do not enter a cumulative total from earlier deliveries. Stockr adds the submitted quantity to the previous received quantity. Quantities exceeding the outstanding balance are rejected; resolve an over-delivery before recording it.

For PO scanning, the code must match the PO item’s SKU or Part #. The scanner accumulates quantities for review; submitting the receive performs the action.

What changes

Stockr updates the PO’s received quantities and attempts the corresponding Shopify inventory changes for mapped items at the receiving location. The PO remains Partial while items are outstanding and becomes Closed when all quantities are received.

Caution

Verify Shopify’s actual location quantities after receiving. Missing location or inventory mappings, or a failed Shopify operation, can leave local receiving and Shopify inventory out of agreement. A closed PO alone does not prove every Shopify inventory change succeeded.

If a submission errors, times out, or reports a quantity conflict, reload the PO and check Shopify before retrying. Repeating a receive without checking can record the delivery twice. Ask the Stockr team to reconcile a mismatch.

Discrepancies and other workflows

Receive only goods that belong to the PO and are appropriate to add to stock. Resolve shortages, wrong parts, damage, and excess quantities with the supplier.

Dropship shipment/fulfillment tracking is a separate workflow. A tracking number does not mean goods arrived at your physical warehouse. Use the integration guide for supplier shipment synchronization and transfers for movements between your own locations.